Citizens Property Insurance Corporation is not a normal insurance company. It was created by the State of Florida as the insurer of last resort: the place your policy goes when no private carrier will write it. Citizens is designed to hold your policy only until a private carrier is willing to take it. That handoff is called depopulation, or takeout.
A depopulation letter means a private carrier reviewed your policy and made an offer to assume it. Citizens is required to tell you about that offer. The letter is not a cancellation, and it is not a punishment. It is Citizens doing the job it was built to do.
Citizens has been shrinking on purpose. It peaked at about 1.4 million policies in October 2023, and in 2025 alone its depopulation program shifted more than 546,000 policies to private carriers (Citizens, December 2025).
Citizens’ depopulation program moves selected policies to participating private-market insurers. (Citizens depopulation page)
